We may accept boxes with minor damage for half of our standard rate. Please keep in mind that we have to resell these products, and even minimal damage lowers the value significantly.
What do we consider damage?
Minor damage can include boxes with slight tears, rips, dents, etc. Refer to the photos below to see specific examples of damaged boxes that we can and cannot accept.
How can you avoid damage?
EASY! First, do NOT remove your labels. We remove ALL prescription labels and dispose of them thoroughly. Secondly, package your items carefully in a sturdy cardboard BOX; not in a bubble pack or envelope in which boxes can get crushed.
Yes! We do not accept BOXES THAT ARE OPENED, EXPIRED, STAINED, SOILED including ink, marker or water damage.