Is it legal to sell my supplies?
Yes. Any product that can be purchased over-the-counter at a pharmacy can be legally sold, even if the product was originally purchased by prescription.
What happens if I send products that are OPENED or EXPIRED?
You forfeit them. We pay for you to ship your items and WILL NOT send products back that do not meet our simple terms and conditions. They will be donated or destroyed.
What happens if I send products that are DAMAGED?
We pay HALF PRICE for damaged products, as long as they're not opened or expired. Refer to our damage guidelines for additional information.
What do you do with the supplies you buy?
We resell these supplies to those who aren't covered by insurance, at much more affordable rates than you'd find in a pharmacy.
How can I be sure that I'll be paid?
We've had an A+ rating with the Better Business Bureau since 2013. You can find thousands of positive reviews from people just like you, on sites like Google, Trustpilot, SiteJabber, ShopperApproved and more.
Do you price match?
No. Our prices are strictly based on market trends, and unlike many competitors, we resell direct to consumers.
Do you have a Referral Program?
Not yet, but we're working on it! Check back for updates.
What if I want to BUY products?
We can help! We resell supplies through various marketplaces, including Amazon, eBay, and Walmart. We'll also be opening our own Online Store this Spring.
How will I be paid?
We offer two options for payment: Business check or PayPal. In order to use PayPal, you FIRST need to set up a PayPal account at PayPal.com. Please note: PayPal charges a 2.9% fee to the SELLER. We have no control over this.
Can my payment be rushed?
If you choose business check, you'll have the option to upgrade to Priority or Overnight mail for an additional fee. This fee will be automatically deducted from your order total.
Do you accept "Mail Order" and "Not for Retail" products?
We CAN accept the following: Mail Order, Not for Retail Sale, Institutional Use, DME Beneficiaries, Point of Care, Health Plan/Contract. We CANNOT accept any box designated MEDICARE, MEDICAID, or INTERNATIONAL, due to FDA regulations.
Do you accept Medicare and Medicaid products?
NO. We cannot accept boxes designated MEDICARE OR MEDICAID, due to FDA regulations.
Do you accept International products?
NO. Due to FDA regulations, we cannot accept International products at this time.
Should I remove pharmacy labels?
NO. Please allow us to do this to avoid damage. We remove and destroy ALL personal information before reselling.
What if I already removed the pharmacy labels?
Any damage left by the return labels will be considered DAMAGE, and will be paid HALF our standard rate.
Can I ship my supplies using my own shipping label?
YES. If you can't use the pre-paid Fedex label we provide, you can ship the items yourself using another carrier. We will reimburse you up to $10.00 for shipping, which will be added to your total payment.
How long can I wait to ship my items?
We ask that you ship your items within 30 days of placing you order.