Faq

Is it legal to sell my supplies?
Yes. Any product that can be purchased over-the-counter at a pharmacy can be legally sold, even if the product was originally purchased by prescription.
What happens if I send products that are OPENED or EXPIRED?
These supplies will be donated or destroyed.
What happens if I send products that have damage?
Per our Terms and Conditions, the supplies will be donated or discarded. Teststripz, LLC may offer half price for boxes with minor damage that can still be resold. Please refer to the Damage Guidelines within our Terms and Conditions for more details.
What do you do with the supplies you buy?
We resell these supplies to those who aren't covered by insurance at much more affordable rates than retail costs. We also resell to Wholesalers and smaller pharmacies.
How can I be sure that I'll be paid?
We've had an A+ rating with the Better Business Bureau since 2013. You can find thousands of positive reviews from people just like you, on sites like Google, Trustpilot, SiteJabber, ShopperApproved and more.
Do you price match?
No. Our prices are strictly based on market trends, and unlike many competitors, we resell many of our supplies directly to consumers.
Do you have a Referral Program?
Not yet, but we're working on it! Check back for updates.
What if I want to BUY products?
We can help! We resell supplies through various marketplaces, including Amazon, eBay, and Walmart. We're still working on some updates, but you can also buy supplies directly through our Online Store.
How will I be paid?
We currently offer two options for payment: Business check or PayPal. In order to use PayPal, you FIRST need to set up a PayPal account at PayPal.com. Please note: PayPal charges a 2.9% fee to the SELLER. We're looking into additional payment options for 2022 such as Zelle, Venmo, CashApp, and more. We'll keep you updated on future developments.
Can my payment be rushed?
If you choose business check, payment is sent via First Class Mail. PayPal payments are sent within 24 hours, but usually the day we receive the order. We may, in the future offer the option to upgrade to Priority Mail for an additional fee. This fee will be automatically deducted from your order total.
Do you accept "Mail Order" and "Not for Retail" products?
We accept the following: Mail Order, Not for Retail Sale, Institutional Use, DME Beneficiaries, Point of Care, Health Plan/Contract. We CANNOT accept any box SPECIFICALLY designated MEDICARE, MEDICAID, or INTERNATIONAL, due to FDA regulations. In some instances, boxes may be labeled Medicare/Medicaid and/or DME Beneficiary. We CAN accept these boxes as they are also considered DME Beneficiary.
Do you accept Medicare and Medicaid products?
NO. We cannot accept boxes designated MEDICARE OR MEDICAID, due to FDA regulations.
Do you accept International products?
NO. Due to FDA regulations, we cannot accept International products at this time.
Should I remove pharmacy labels?
NO. Please allow us to do this to avoid damage to the box. We remove and destroy all personal information before reselling.
What if I already removed the pharmacy labels?
Any damage resulting from label removal will be assessed based on the extent of the damage. Teststripz may offer half the standard rate as discussed above.
Can I ship my supplies using my own shipping label?
YES. We will reimburse you up to $10.00 for shipping, which will be added to your total payment.
How long can I wait to ship my items?
We ask that you ship your items within 30 days of placing your sales order. *PLEASE NOTE RATES ARE BASED ON THE DATE WHEN THE SALES ORDER IS PLACED.