Faq

Is it legal to sell my supplies?
Yes. Any product that can be purchased over-the-counter at a pharmacy can be legally sold, even if the product was originally obtained by prescription.
What happens if I send products that are OPENED or EXPIRED?
These supplies will be donated or destroyed.
What happens if I send products that are damaged?
Per our Terms and Conditions, the supplies will be donated or discarded. Teststripz, LLC may offer half price for boxes with minor damage that can still be resold. Please refer to the Damage Guidelines within our Terms and Conditions for more details.
What do you do with the supplies you buy?
Supplies are resold at up to 85% off pharmacy prices through our online store.
How can I be sure that I'll be paid?
Teststripz.com has had an A+ rating with the Better Business Bureau since 2013. You can find thousands of positive reviews from people just like you on sites like Google, Trustpilot, SiteJabber, ShopperApproved and more.
Do you price match?
We strive to offer top price for your supplies but we do not price match.
Do you have a Bonus or Referral Program?
Not yet, but we're working on it! Check back for updates.
What if I want to BUY products?
We can help! We also sell supplies through our Online Store: shop.teststripz.com
How will I be paid?
We currently offer two options for payment: Business check or PayPal. In order to use PayPal, you FIRST need to set up a PayPal account at PayPal.com. Please note: PayPal charges a 2.9% fee to the SELLER. We're looking into additional payment options for 2022 such as Venmo, CashApp, and more.
Can my payment be rushed?
We do not offer a rush payment option. All payments are issued within 24 hours of receiving your package, including Business checks and PayPal. Checks are sent via USPS First Class Mail.
Do you accept "Mail Order" and "Not for Retail" products?
We accept the following: Mail Order, Not for Retail Sale, Institutional Use, DME Beneficiaries, Point of Care, Health Plan/Contract.
Do you accept Medicare and Medicaid products?
We cannot accept test strip boxes designated MEDICARE OR MEDICAID due to FDA regulations. Some CGM products (e.g. Dexcom) also marked "DME Beneficiaries" or "Government Payee" may be accepted. Please refer to individual product pages for specific details.
Do you accept International products?
Due to FDA regulations, we cannot accept International products at this time.
Should I remove pharmacy labels?
NO. Please allow us to remove labels to avoid damage to the box. We remove and destroy all personal information from all incoming products.
What if I already removed the pharmacy labels?
Any damage resulting from label removal will be assessed based on the extent of the damage. Teststripz may offer half the standard rate for such products.
Can I ship supplies using my own shipping label?
Yes. We will reimburse you up to $10.00 for shipping, but recommend using our pre-paid labels for package-tracking purposes.
Can I use shipping labels from previous orders to ship my items?
No. Each shipping label is linked to a specific order. Using the correct label ensures that your order can be properly tracked and processed.
How long can I wait to ship my items?
We ask that you ship your items within 15 days of placing your sales order. *PLEASE NOTE: RATES ARE BASED ON THE DATE WHEN THE SALES ORDER IS PLACED.