Faq

Is it legal to sell my supplies?
Yes. Any product that can be purchased over-the-counter at a pharmacy can be legally sold, even if the product was originally purchased by prescription.
What happens if I send products that are OPENED or EXPIRED?
You forfeit them. We pay for you to ship your items and WILL NOT send products back that do not meet our simple terms and conditions. They will be donated or destroyed.
What happens if I send products that are DAMAGED?
We accept DAMAGED boxes for HALF the normal rate.
What do you do with the supplies you buy?
We resell these products through online marketplaces like Amazon and eBay, and soon, through our own Online Store.
How can I be sure that I'll be paid?
We've had an A+ rating with the Better Business Bureau since 2013. You can find thousands of positive reviews from people just like you, on sites like Google, Trustpilot, SiteJabber, ShopperApproved and more!
Do you price match?
No. We ALWAYS offer as much as we can, so that we can resell the supplies at discounted prices.
Do you have a Referral Program?
Not yet, but we're working on it! Check back for updates.
What if I want to BUY products?
We can help! We resell supplies through various marketplaces, including Amazon, eBay, and Walmart. We'll also be opening our own Online Store in December, 2018!
How will I be paid?
We offer two options for payment: Business check or PayPal. In order to use PayPal, you need to set up a PayPal Account first at PayPal.com Please note: PayPal charges a 2.9% fee to the SELLER. We have no control over this.
Can my payment be rushed?
Yes, for Business Checks. All payments are issued within 24 hours of receiving your package, but you will also have the option to upgrade to Priority or Overnight mail for an additional fee. This fee will be automatically deducted from your total payment.
Do you accept Mail Order and Not for Retail products?
Yes. Every major brand has variations of their basic product. We accept ALMOST all of them, including: Mail Order, Not for Retail Sale, Institutional Use, DME Beneficiaries, Point of Care, Health Plan/Contract. We CANNOT accept any box reserved for MEDICARE or MEDICAID.
Do you accept Medicare and Medicaid products?
No. We cannot accept boxes reserved for MEDICARE OR MEDICAID.
Do you accept International products?
No. At this time, we cannot accept International products.
Should I remove pharmacy labels?
No. Allow us to do this. Use a black permanent marker to block out your information if you'd like, but DO NOT remove the labels yourself.
What if I already removed the pharmacy labels?
Any damage or residue left by the return labels will be considered DAMAGE, and will be paid HALF price.
Can I ship my supplies using my own shipping label?
Yes. If you can't use the pre-paid Fedex label we provide, you can ship the items yourself using another carrier. We will reimburse you up to $10.00 for shipping, which will be added to your total payment.